Kayley Gaylor, Director
Kayley joined LACE Partners in 2021 as a senior manager. Kayley’s background is 15 years’ experience in improving the HR function to provide a more value add service to the business, through cost reduction, increased efficiencies, service delivery models, data, technology and process standardisation.
Kayley has delivered many global HR improvement and change projects including HR process improvement, outsourcing and centralisation of HR administration to Shared Service Centres as well as designing technology to enable the efficiencies in the employee experience and business automation.
Recently Kayley has been focusing on leading HR Tech recovery programs especially after a challenging implementation, including: governance and change frameworks, HR & IT scope split, process design, data management, structure design, people and skills, HRIS support model, tenant management, relationships with the service providers, user adoption, Tech roadmap and the journey to self-sufficiency.
Outside of work, Kayley enjoys Yoga, reading, walking and travelling.
Skills
- HRIS Design & Implementation
- HR Technology Adoption
- HR Shared Services
- HR Service Delivery Model
- HRIS Support Models
- Process Design/Redesign
- HR Transformation
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Insights. Our latest thought leadership, including blogs, webinars, podcasts and videos.
Unlocking HR value with AI: How Pathfinder turns ambition into impact
AI is transforming HR operations, driving efficiency, and elevating employee experiences. At LACE, our HR AI team is at the forefront of this change, helping organisations move from experimentation to measurable impact. Building on our recent blog with...
Driving HR transformation with AI agents: Insights and perspective on the Aisera and LACE Partners webinar
AI agents are no longer a future concept. They are already reshaping how organisations deliver HR services. AI agents can improve efficiency, personalise employee experiences and deliver strategic value. We recently had a fascinating conversation with Aisera where we...
How to turn talent scarcity into strategic advantage
In brief Talent scarcity is driving organisations to expand global hiring, with digital skills in highest demand. Global hiring offers access to diverse talent, cost efficiencies, and greater organisational resilience, but brings complexity and cultural challenges. HR...




