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Kayley Gaylor, Director

Kayley joined LACE Partners in 2021 as a senior manager. Kayley’s background is 15 years’ experience in improving the HR function to provide a more value add service to the business, through cost reduction, increased efficiencies, service delivery models, data, technology and process standardisation.

Kayley has delivered many global HR improvement and change projects including HR process improvement, outsourcing and centralisation of HR administration to Shared Service Centres as well as designing technology to enable the efficiencies in the employee experience and business automation.

Recently Kayley has been focusing on leading HR Tech recovery programs especially after a challenging implementation, including: governance and change frameworks, HR & IT scope split, process design, data management, structure design, people and skills, HRIS support model, tenant management, relationships with the service providers, user adoption, Tech roadmap and the journey to self-sufficiency.

Outside of work, Kayley enjoys Yoga, reading, walking and travelling.

Skills

  • HRIS Design & Implementation
  • HR Technology Adoption
  • HR Shared Services
  • HR Service Delivery Model
  • HRIS Support Models
  • Process Design/Redesign
  • HR Transformation

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Insights. Our latest thought leadership, including blogs, webinars, podcasts and videos.
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Podcast
From implementer to influencer: How can HR drive business change?
From implementer to influencer: How can HR drive business change?

In a rapidly changing business world, HR is no longer simply the team that implements transformation, it’s becoming the driving force behind it. That’s the focus of the latest People Agenda podcast episode, which explores how HR’s influence in shaping business...

Blog
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This is part one of a two-part blog series, in which we talk through the radical reshaping of the enterprise software landscape by AI giants like OpenAI, Anthropic, and Microsoft, who are using intelligent "agents" to challenge the dominance of traditional ERP...