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Dawn Goodall, Director

Dawn is Transformative and Programme Management leader with extensive experience in HR Transformation and Transition and change programmes for a variety of industries and clients globally. Dawn spent 22 years at Accenture and was the Lead in Accenture’s Global Operations practice with full responsibility of the European Transition and Transformation team to drive successful programmes across Europe with accountability to deliver client success.

Dawn is no stranger in leading large scale global HR programmes across entire deal lifecycle from sales, solution and design, transition, transformation to full operational stability. She has extensive experience interacting with clients and a variety of stakeholders, handling client challenges, providing client solutions and managing large organisational change.

She is a strong people advocate and communicator, highly skilled in building and leading exceptional teams to achieve results. Dawn is passionate about people development and supporting team members to achieve their highest potential.

Outside of LACE, Dawn works as a Non-exec to coach and mentor charity leaders and boards to be more efficient, effective and sustainable.

Dawn loves to spend her free time with family and friends enjoying the outdoors. She loves to travel with her husband and two children usually on adventure holidays trying out new activities and embracing the local culture and feels most at home in the mountains! She also loves catching up with friends usually over a glass of wine.

Skills

  • Global Programme Leadership
  • HR Business Transformation
  • Process Design and Implementation
  • HRIT System implementations
  • HR Outsourcing
  • HR Shared Service
  • HR Operating Model
  • Service Transition
  • Client Engagement and Stakeholder Management
  • Change Management
  • Coach and Mentor

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Blog
Understanding the KDDs – what are they and why do you need to know?
Understanding the KDDs – what are they and why do you need to know?

Key Design Decisions (KDDs) are a crucial step in implementing any end-to-end solution or transformation ambition within an organisation. As you begin your technology journey, there are numerous questions to consider across various business functions - particularly HR...

Event
JGA and LACE Fantasy Premier League 2025/26
JGA and LACE Fantasy Premier League 2025/26

Back for its second season: The JGA and LACE Fantasy Premier League (FPL)! LACE Partners has once again teamed up with JGA Recruitment to bring some footballing fun to the HR and Payroll communities with our free-to-enter Fantasy Premier League (FPL)...