Our services

Workforce transformation

Turn transformation risk into people‑powered value.

70% of transformations fail due to people‑related risks, often because workforce impact is considered too late, or not at all.

LACE Partners helps Senior Leaders and Transformation teams translate ambitious business strategies into a workforce that can actually deliver them. We work with CPOs and HR leadership teams by coaching, capability building, and providing point expertise. By combining workforce insights with future-of-work thinking, we help organisations design the work, structures, and skills they need to meet business objectives, boost productivity, and deliver successful and sustainable transformation programmes.

The challenges we solve:

Quantify the impact on the workforce through your value case

Tie people assumptions to cost, revenue and risk levers

Plan for the future of work

Predict future skills and workforce shifts driven by digital and AI

Embed workforce insights from day one

Drive decision making in strong people data and avoid data surprises which stall delivery

Unify planning across Corporate Services and the Business

Replace siloed cycles with a joined-up approach to workforce transformation

Embed sustainable transformation

Balance BAU with transformation, freeing up capacity while enabling the business agenda

Where are you in your transformation journey?

Just exploring

Start with the readiness check.

Mid-programme

Model your workforce scenario.

Ready for support

Talk to a workforce transformation expert.

Where we come in:

We will work with you to create a bespoke blend of our services to address to the unique challenges you are facing. Our key services include:

phases list

Talent, skills, and future of work

Build or refine job architecture, career frameworks, or move towards a skillsbased organisation. We work with your business stakeholders to define the future of work in your organisation, linking it to your Organisation design and Strategic workforce plans. 

More on talent and skills

Strategic workforce planning (SWP)

Apply advanced analytics and scenario modelling to anticipate future workforce needs, identify critical gaps, and build practical, sustainable workforce plans. 

Organisation design

Align the organisation to your business needs including target operating models, organisation structure, role definition, culture and ways of working.

People analytics

Go beyond reporting to embed people analytics as a trusted, strategic capability. We help you connect fragmented data, deliver credible insights, and drive evidence-based decisions which impact business outcomes.

More on people analytics

People workstream implementation

Set the integrated people agenda early, engage the business, assess impacts, and deliver change with clarity and pace. We provide scalable tools, playbooks, and upskilling to ensure consistent, high-quality results. 

People and HR strategy

We build capability  not dependency  so your teams become self-sufficient, with the tools, frameworks, and mindsets needed to sustain and embed the transformation. 

More on people strategy

Mergers & Acquisitions

What you get ➟ Your business outcomes

Workforce baselines and segmentation

(critical roles, skills, hot spots) 

$

Aligned business and people strategies with clear joined-up outcomes

Scenario‑based models

with data‑driven options and trade‑offs

$

Evidence-based workforce and investment decisions tied to ROI

Gap analysis

by role, region and skill with costed interventions

$

Forecasted view of the skills and capabilities required to deliver work in the future

People workstream plans

integrated with the transformation programme

$

Ability to implement faster and more responsive business planning cycles

Tools and templates

for recurring planning cycles

$

Reduced delivery risk and improved time-to-value

Upskilling and capability uplift

across HR and the business

$

A more streamlined approach to transformation across the workforce

Not sure what the next step is?

If workforce risk is already impacting delivery, start with a scenario model.

If you’re unsure where the gaps are, begin with a readiness check.

HR in business transformation - Implementer to Influencer

From implementer to influencer: Redefining HR’s role in business transformation

Based on research with 450 C-suite leaders and in-depth roundtables, our report explores how HR is moving from a reactive function to a strategic influencer at the heart of business change.

Frequently Asked Questions:

list
What is workforce transformation and how can LACE Partners help?

Workforce transformation is the process of aligning your people, skills, and organisational structures to meet evolving business needs.

We can help you predict future skills requirements, connect fragmented people data, and embed actionable insights into every stage of your transformation journey. Our approach ensures your workforce is ready for change and your business agenda is delivered – today and tomorrow. 

What's the difference between workforce transformation and HR transformation?

We offer both, so let’s clarify:

  • HR transformation = transforming the HR function
  • Workforce transformation = transforming the workforce to enable business strategy

HR transformation focuses on redesigning and optimising the HR function itself – its operating model, processes, technology, and service delivery.

The goal is to make HR more efficient, data-driven, and aligned with business needs. Typical activities include implementing new HR technology, creating shared services, improving people experience, and building capabilities within HR teams to act as strategic advisors. It’s about enabling HR to deliver greater value to the business by modernising how the function works.

Workforce transformation, on the other hand, looks beyond HR to the entire organisation. It’s about aligning people, skills, and organisational structures to meet evolving business priorities.

This includes strategic workforce planning, talent and skills design, organisation design, and embedding workforce insights into every stage of business change. Workforce transformation ensures the right people are in the right roles, future skills gaps are addressed, and people-related risks don’t derail transformation programmes.

Both are critical, but they solve different challenges. HR transformation strengthens the function; workforce transformation ensures the business has the capability and capacity to deliver its goals.

When should organisations consider workforce transformation?

Workforce transformation should begin early in any major business transformation, ideally during strategy and value-case development, so workforce impacts shape decisions rather than reacting during delivery.

What services are included in LACE Partners’ workforce transformation offering?

No two business transformation projects are the same, so we use a blend of our expert services to meet your needs. We live and breathe workforce data, turning insights into action. Our blended team brings transformation, skills, and workforce analytics expertise, delivering impact in weeks, not months, through digital and data accelerators and modular support. With deep vendor insight and market knowledge, we help you navigate complexity and achieve results quickly.

  • Organisation design 
  • Talent, skills and workforce design – read more
  • Strategic workforce planning 
  • People workstream implementation 
  • Mergers and acquisitions – Workforce support 
What makes LACE Partners different from other workforce transformation consultancies?

We stand out through our blend of transformation, skills, and workforce analytics expertise.

Our deep vendor insight, market knowledge, and rapid delivery (giving results in weeks, not months) set us apart.

Our proprietary delivery methodology –  the LACE Way –  truly differentiates us.

1. WE UNDERSTAND YOU – getting to know you and what drives you.

2. WE CO-CREATE – working with you to create the right solution for your business.

3. WE DELIVER – supporting deployment and ensuring adoption.

4. WE SUSTAIN – success to us means you no longer need us, building capabilities along the way.

Learn more about our approach here.

Workday roadmap and technology selection for global leader in industrial software - 00

Our top client story

Workday roadmap and technology selection for global leader in industrial software, migrating to Workday at pace, supported by leading change management to maximise adoption across 47 countries.
Speak to a Workforce transformation expert today.

We’ll assess your current situation, design an approach tailored to your business needs and culture, and deliver solutions that fit your timeline and budget.

Our latest content on workforce transformation:

Podcast
Who owns agentic AI?

Who owns agentic AI?

The conversation around AI in the workplace is shifting fast and the real tension isn’t about technology, it’s about ownership. Who actually “owns”...