As organisations navigate continual disruption, many HR functions are questioning whether their existing Shared Services models are still delivering the value, efficiency, and experience originally promised. For some, HR Shared Services (HRSS) has been in place for...
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The death of the job application: Is AI at fault?
AI is flooding hiring pipelines with polished look-alike applications, and recruiters are struggling to tell real capability from well-written automation. Inspired by an article in The Economist titled “Job applicants are winning the AI arms race against recruiters”....
How to gain maximum value and efficiency through payroll outsourcing
Today's blog is a collaboration from two of our Payroll experts at LACE, Louise Brown and Chiara Camerada who delve into the details of payroll outsourcing - why do it and how to get it right for maximum value. The headlines: Payroll outsourcing succeeds when it is...
What does M&A get wrong about people and how can it be fixed?
Mergers and acquisitions (M&A) deals fail less because of spreadsheets and more because of people. Most M&A promise growth, scale, or capability. Many underdeliver because leaders underestimate the human side of change. In this episode of The People Agenda...
HR strikes back: How can HR use AI to respond to the rise in AI generated tribunal claims?
HR Director Magazine recently reported that UK employment tribunals are straining under a 26% increase in outstanding cases over the past year, reaching a new record high of more than half a million unresolved claims. Employees’ use of generative AI tools is...
Rewired HR in reality: Bringing the future operating model to life
Now you’ve had a chance to explore the new Rewired HR ecosystem, we imagine you have a lot of questions! Next, we will answer some of the key questions you may have when trying to consider how it will work in practice for your organisation and what it means for HR...
AI and ESG: Busting the myths
AI and ESG are no longer distant concepts or optional priorities, they are already transforming how organisations operate and compete. AI is driving more efficient and smarter decision-making and creating new opportunities for innovation. At the same time, ESG...
How is AI moving workforce decisions from insight to impact?
AI is no longer a future concept. It is already reshaping how organisations lead, plan, and compete. The real question is not whether AI will change the world of work, but who will lead that change. In this episode of The People Agenda podcast, we unpack Visier’s...
Intelligence and insights: the core of a responsive, insight-led HR function
The tiered shared-services model is dissolving. In its place: a responsive, intelligence-led HR function with an Intelligence and insights engine at its core - enabling AI, insight and experience in real time. Most HR models were built for service at scale, not...
What strategic disruptors will define HR in 2026?
HR leaders are being asked to deliver more strategic value at exactly the moment when uncertainty, cost pressure, and technology disruption are accelerating. In this episode of The People Agenda podcast host Chris Howard and fellow LACErs, Marcus Uzubalis, Gemma Ryall...
Rewired HR: Building an ecosystem for continuous change
Is it time to rewire HR? In this episode of The People Agenda podcast host Chris Howard talks to LACErs Kat Bernardes and Alice McCormack who are behind our latest campaign Rewired HR. This campaign explores our new HR operating model built to respond to rapid global...
Rewire HR – The new ecosystem
HR leaders face mounting pressure to simplify, cut costs, and deliver value faster. The expectation is clear: do more with less. The Ulrich Model falls short in today's world. Traditional HR models were built for stability, not for the pace of change we see today....
What should payroll leaders know from the Reward Strategy Summit 2025?
In brief: How to build a strong business case for payroll investment. The real impact of AI on payroll roles and processes. Emerging trends in employee expectations and pay transparency. The Reward Strategy Summit is a UK event that brings together 200+...
How can organisations optimise UK pensions post-budget?
What changed in the UK Budget for pensions and salary sacrifice? From 2029, a £2,000 annual cap will be introduced on National Insurance (NI) savings through pension salary sacrifice. Any pension contributions made via salary sacrifice above this cap will become...
The AI shift: Redefining the future of work and payroll
In partnership with our friends at Neeyamo, we co-hosted this two-part series which also featured Fosway Group (Part one) looking at the The AI Shift - an exclusive webinar two-part series exploring how artificial intelligence is changing the way we work and pay....















