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Why the workforce stalls and how a skills strategy can solve it

by | Mar 18, 2026

HR Transformation | Productivity | Talent and skills
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Why the workforce stalls and how a skills strategy can solve it

In brief
  • Early careers and over 55s face different barriers, which squeezes the middle layer and slows decisions, development and resilience. A skills‑based approach helps unblock this.
  • Looking at work as tasks underpinned by skills allows smarter deployment, fairer access to opportunity, and better use of multigenerational strengths.
  • Practical moves include redefining work and talent, designing cross‑generational collaboration, and using agile resourcing models guided by skills data.

 

Across the workforce, subtle but significant shifts are exposing deeper issues in how organisations develop and sustain talent. However, we are hearing conflicting things about where this is having the most impact on the talent pool.

On one hand, there are increasing reports that persistent uncertainty and increasing automation are contributing to rising youth unemployment, leaving fewer early careers workers able to build the foundational skills traditionally gained in entry‑level roles.

At the other end of the spectrum, recent polls have found that experienced over55s are often excluded by ageist assumptions, particularly perceptions about lower tech capability, despite the value of their experience.

The unintended result of both these challenges is an increasingly compressed and overloaded middle layer, stretched by work that is evolving faster than job descriptions can keep pace.

This raises some critical questions:

  • To what extent are these challenges driven by outdated assumptions about what individuals at both the earliest and latest stages of their careers can contribute?
  • What can organisations do to dismantle these barriers and better harness talent across the full spectrum of careers?

 

Why do organisations need to change?

Without a meaningful change in the way organisations view and use talent, structural vulnerabilities will begin to impact productivity. The compression of work into the middle layer of organisations can reduce managerial bandwidth, slow decision making, and increase burnout risk. When these individuals become overstretched, talent development stalls, succession pipelines weaken, and organisations lose the capacity to absorb change at scale. Over time, this diminishes organisational resilience.
 

There are also consequences for the labour market as a whole.

  • Loss of experience: As individuals aged 55 and above face continued barriers to employment, organisations risk losing institutional knowledge, leadership maturity, and long‑developed problem‑solving capabilities that are essential for stability and continuity. This erosion of experience not only weakens organisational memory but also limits mentoring opportunities for emerging talent.
  • Increased war for a reduced talent pool: With fewer early careers entrants gaining foundational skills and mid‑career professionals becoming increasingly overstretched, organisations find themselves competing for a shrinking pool of fully skilled talent. This intensifies hiring costs, drives salary inflation, and reduces the ability of businesses to fill pivotal roles quickly and effectively.
  • The youth unemployment crisis: as entry‑level roles decline or become automated, young people are missing out on the early career experiences that traditionally build workplace readiness. This slows their transition into the workplace and threatens the talent pipeline for organisations, creating future skills shortages.

 

How can thinking about skills help to solve this problem? 

A skills-based approach (as we defined in our campaign from last year – Becoming skills-powered) to defining and utilising talent can enable organisations to shift the focus from static roles and past performance to capability, adaptability, and future potential. By understanding work as a set of tasks underpinned by identifiable skills, organisations can redesign how work is organised, allocate responsibilities in a better way and deploy people fluidly to where their strengths create the greatest value.

At the same time, assessing individuals through the lens of skills rather than tenure or qualifications broadens access to opportunity, allowing early career talent, mid‑career professionals, and over 55s alike to be evaluated on what they can do and could grow into, rather than what they have already done. This reframing unlocks hidden potential across the workforce and helps organisations build a more agile, inclusive, and forward‑looking talent strategy. It also means that broad‑brush and incorrect or outdated assumptions about what individuals at different stages of their careers can do no longer play such a prevalent role in resourcing decisions.
 
 

What each career stage brings:

Early careers

Those entering the workforce typically offer adaptability, digital fluency, rapid learning capacity, and a willingness to experiment with new tools and ways of working. Their exposure to emerging technologies and contemporary learning environments means they can quickly acquire and apply new skills, which is a valuable asset in a landscape where job requirements are evolving faster than traditional role structures.
 

The middle layer

Mid‑career professionals often bring the ability to translate strategy into execution through strong operational judgement and practical leadership. They make informed decisions under pressure, drawing on both experience and proximity to day‑to‑day operations. This cohort also provides critical continuity and functions as the primary bridge between senior leaders and frontline teams.
 

Over 55s

Workers aged 55 and above contribute deep institutional knowledge, strategic judgement, pattern recognition, and the ability to navigate organisational complexity. The skills they exercise can take decades to develop, yet assumptions about their ability to keep up with the pace of change mean that this experience is routinely overlooked or under‑leveraged.
 
 

Skills strategy: three moves to make now

The uncomfortable truth is that most variables in this shifting landscape (market conditions, demographic trends, technological acceleration) are uncontrollable. This means that organisations need to focus on the levers that they can control, namely the work and how it is done.
 
Here are our top recommendations for organisations that want to put themselves ahead in this space.
 

1. Redefine work and talent

Organisations must redefine the work itself, identify the skills required at each level, and ensure that both early career and later career talent have clear pathways to contribute meaningfully. Done well, this creates a genuinely multigenerational workforce in which early career employees bring agility and innovation, senior employees bring depth and judgement, and the middle layer regains the capacity to lead, coach, and deliver.

 

2. Lean into generational differences

Consider how much early career talent and the 55 plus cadre can learn from each other, and the opportunities this presents for capability building, knowledge transfer, and organisational resilience. Younger employees often bring digital fluency, fresh perspectives, and adaptability to emerging technologies, while older workers contribute accumulated experience, strategic insight, and the ability to navigate organisational complexity. By designing intentional opportunities for collaboration, through reverse mentoring, cross generational project teams, and shared learning pathways, organisations can unlock complementary strengths rather than reinforcing artificial divides.

 

3. Think about how you can use the workforce in an agile way

Think about how you use your workforce in a more agile way, going beyond simply moving people around internally. This includes rethinking how you bring people in and out of the organisation, diversifying your resourcing models, and using skills data to match talent to work more intelligently. Agile workforce design can involve project‑based staffing, talent marketplaces, flexible deployment pools, and targeted short‑term expertise brought in when needed. This approach enables organisations to respond faster to changing priorities, make better use of under‑utilised talent segments, and ensure that capability, rather than hierarchy or tenure, determines where people can have the greatest impact.
 

Interested in talking to us about your skills strategy and approach to workforce transformation? Reach out using the form below – we’d be happy to chat.

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