What is the single most pressing concerns on CPO/CHROs right now? What is the 'one big thing' they would like to fix in the next 12 - 18 months? Getting their employee value proposition right? The impact of flexible/hybrid working? Attracting and retaining talent?...
Archive: Employee Experience and Engagement
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Employee Experience and Engagement:
How closely are customer experience and employee experience related?
How can you accurately measure the correlation between employee experience and customer experience? How can you avoid survey fatigue? Chris and Emma are joined by Kevin Campbell from Qualtrics to talk about his perspective on the topic....
HR Shared Service trends in 60 seconds!
In our latest 60 second video Chris and Emma talk about some of the key takeaways from the latest LACE Partners research, launched in July 2022, looking at some of the key trends that senior HR Shared Services professionals told us were top of their agenda right now....
Where does HR fit into the DEI agenda?
Chris and fellow LACEr Rebecca Addison talk to Ewart Campbell about a few of the DEI initiatives he’s spearheaded; they also discuss what businesses can do to address their unconscious bias and why it's necessary to maintain DEI initiatives long-term....
What are Gen Z looking for in the workplace?
This blog includes one of the the topics discussed in our recent One Big Thing research. Click here to learn more. Why are some employers finding it challenging to recruit Gen Z workers? How have attitudes and needs around the workplace developed over the last few...
The Cost Of Living Crisis: How can businesses help?
As part of a collaboration for financial wellbeing week Chris and Adam Morris from LACE speak to Therese Procter, global advisor at Wagestream about their The Cost of Living Report 2022; which you can download here. What can businesses do to help their employees...
The quiet quitting phenomenon and how to tackle it
As we ended 2021 the big talking point was the impact of the post pandemic ‘Great Resignation’, where the economy opened back up and employees began reconsidering their own career prospects. In 2022 the focus has been on ‘quiet quitting’, so we caught up with Cathy...
What can businesses do to become more inclusive?
Ahead of national inclusion week, Chris is joined by two LACErs Rebecca Addison and Eve Edmonds to discuss inclusivity in the workplace and why it's important. How can larger businesses create a more inclusive work environment?...
How can businesses improve employee motivation and productivity?
In this podcast we are joined by our HR Transformation Senior Manager Debbie Mitchell to talk about a book she wrote, called 50 Top Tools for Employee Engagement. The book discusses how you don't need expensive interventions to improve employee motivation. Chris...
Diversity, equity and inclusion: how can organisations do better?
Increasingly businesses are recognising that their policies and culture need to promote the representation and participation of different employees; but how can they do this effectively? We speak to diversity, equity and inclusion expert and speaker Guilherme Klein...
What is quiet quitting and what impact does it have on businesses?
Quiet quitting: what is it and why is it becoming more common? Cathy Acratopulo our co-founder was featured in an article around this topic which you can read here. In this episode, Chris and Cathy discuss how quiet quitting doesn't just affect both the employer and...
Employee experience: where does the remit lie?
'Which team should look after employee experience? In a recent HR on the Offensive podcast Chris and Emma Leonis from LACE spoke to Tope Sadiku, Global Head of Digital Employee Experience from Kraft Heinz about just that. We discussed how the pandemic focused the...
Who is responsible for good employee experience?
Who is responsible for good employee experience? Can the culture of a company affect it? Does leadership play a role? Chris discusses this with Tope Sadiku from Kraft Heinz. https://soundcloud.com/user-539831783/who-is-responsible-for-good-employee-experience
How has HR shared services evolved in a post pandemic world?
In this week's podcast Chris speaks with Emma Leonis about her new whitepaper, HR Shared Services Trends 2022 Report. They briefly talk about some of the key statistics from the report....
A whole new world? The challenges and opportunities facing insurance workforce in a post-pandemic world
Last week we co-hosted our latest insurance forum along with Sheridan Worldwide’s Caroline Sheridan. The aim was to discuss how the sector is keeping up with the changing needs of its workforce in these transformative times and some of the discussions were...