How can you accurately measure the correlation between employee experience and customer experience? How can you avoid survey fatigue? Chris and Emma are joined by Kevin Campbell from Qualtrics to talk about his perspective on the topic.
Check out these additional resources on employee experience:
Creating a holistic employee experience through talent transformation
How can HR and Marketing alignment help to deliver amazing employee experiences?
How can you craft holistic employee experiences?
What does a chief people officer actually do when their organisation spans a UK charity, global philanthropy and a regulated bank? In this episode of What is a CPO?, David Jessop makes the case that purpose, not sector, is what holds a workforce together. Host Debbie...
What is a CPO? Kristine Pollock on culture, engagement and earning influence at ILG The latest episode of The People Agenda Podcast continues the show's What is a CPO? mini-series, this time with Kristine Pollock, Chief People Officer at International Logistics Group...
In brief SWP works best when it starts with the business outcome, not the process or the tooling Workforce shape (skills, structure, leadership capability) matters more than headcount or cost AI has compressed planning cycles from annual to near-continuous, and...
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