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Kayley Gaylor, Director

Kayley joined LACE Partners in 2021 as a senior manager. Kayley’s background is 15 years’ experience in improving the HR function to provide a more value add service to the business, through cost reduction, increased efficiencies, service delivery models, data, technology and process standardisation.

Kayley has delivered many global HR improvement and change projects including HR process improvement, outsourcing and centralisation of HR administration to Shared Service Centres as well as designing technology to enable the efficiencies in the employee experience and business automation.

Recently Kayley has been focusing on leading HR Tech recovery programs especially after a challenging implementation, including: governance and change frameworks, HR & IT scope split, process design, data management, structure design, people and skills, HRIS support model, tenant management, relationships with the service providers, user adoption, Tech roadmap and the journey to self-sufficiency.

Outside of work, Kayley enjoys Yoga, reading, walking and travelling.

Skills

  • HRIS Design & Implementation
  • HR Technology Adoption
  • HR Shared Services
  • HR Service Delivery Model
  • HRIS Support Models
  • Process Design/Redesign
  • HR Transformation

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Insights. Our latest thought leadership, including blogs, webinars, podcasts and videos.
Blog
Bringing AI to change without making change less human. Part one
Bringing AI to change without making change less human. Part one

Adoption of AI tools is a journey. One that starts with small steps, builds momentum over time, and becomes a powerful driving force at the heart of transformation. At LACE, we are constantly exploring and leading the discussion around AI’s impact across HR and...

Blog
Adoption drives value: Setting the foundations for success
Adoption drives value: Setting the foundations for success

Organisations invest heavily in transformation programmes with the expectation of creating significant value and return on investment through improved efficiency, a lower cost base, innovation, or a better employee experience. Yet many find that the benefits outlined...

Podcast
What is a CPO? With Keniro Miller
What is a CPO? With Keniro Miller

“A Chief People Officer is a hybrid role of pretty much most of the exec roles that sit around the table.”   The role of a Chief People Officer is evolving fast and it’s no longer just about HR. In this episode of The People Agenda podcast, host Chris...