Welcome to LACE Partners.
We are the leading management consultancy specialising in HR, workforce and payroll transformation.
Your project is unique. Let’s shape it together.
About us
Based in the UK, we operate globally and across industries, helping over 500 organisations tackle their most complex people challenges.
From strategy and advisory to hands-on execution, we offer expert, unbiased guidance across business and technology—free from vendor conflicts.
What sets us apart? Our collaborative approach. We work closely with clients to drive successful outcomes, reflected in our outstanding satisfaction scores.
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Our customer satisfaction score (CSAT)
Our CSAT score reflects the percentage of satisfied clients, tracked monthly and at project completion. Updated December 2025.
NEW CAMPAIGN
Rewired HR – The new ecosystem
HR must do more with less, becoming the driver of responsiveness, agility, and value.
Next events
We regularly run both online and offline events, webinars, networking opportunities and more. Find out more on our events page.
Our latest whitepapers
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
Less stress HRIS - Part three: Beyond launch
Part three of our Less stress series focuses towards optimising your HR technology system.
Less stress HRIS - Part two: Beyond basecamp
This paper explores eight essential areas for setting up your HRIS for long-term success.
Less stress HRIS - Part one: The road to the Cloud
A guide towards a successful HRIS implementation, ensuring high employee adoption and stress-free project management.
Optimal payroll starts with the foundations
Laying the foundations for an optimal Payroll function.
The efficiency paradox
Boosting productivity in the face of economic constraints.
How to build your HR operating model to support business success
Our new guide will help you assess your current setup, explore different HR models, and build your HR operating model tailored to your organisation's needs.
HR Shared Services Trends 2024 Report
Our latest HR Shared Services Trends report outlines 2024 key trends including AI, service delivery technology and function capability.
CPOs: From HR to workforce transformation
Download our free whitepaper for insights on aligning people strategy to business objectives and more.
Five steps to successful EX
Download our free whitepaper for practical advice on the power of employee experience in delivering business value.
Insights
We believe that great work comes from great insights and we have a dedicated team that sits at the helm of the business, feeding into new and innovative thinking and shaping our service offerings.
DIY vs. AMS: Picking the perfect HR technology support for your business
Following on from our previous blog in which we talked about how to select the right systems implementation partner (SI), as well as how you should approach building out a request for proposal (RFP), in addition to the launch of our five step process you need to think...
How can HR operating models adapt to meet evolving business needs?
In this episode of the HR on the Offensive podcast, Chris, LACE CEO Cathy Acratopulo and guest Melanie Steel, one of HR Magazine’s most influential for 2024, delve into how different business drivers shape HR operating models. These drivers include agility, customer...
What if skills could directly boost your business’s bottom line?
In this episode of the HR on the Offensive podcast, Chris and LACEr Pavan Bilkhoo discuss the importance of skills in driving business performance with their guest, Craige Heaney, VP of Talent and Organisational Effectiveness at Pandora. This podcast is part of...
Webinar: HR Automation – Separating Hype From Reality
Webinar: HR Automation – Separating Hype From Reality Automation holds a lot of promise for HR. Automating processes means the function can let the everyday work be carried out by technology while HR professionals themselves can spend more time being more strategic...
What is the role of leadership in enabling skills-based organisations?
In this episode of the HR on the Offensive podcast Chris and LACEr Chris Horton along with guest Anthony Nash, co-founder of Leadership Success, explore the role of leadership in enabling skills-based organisations (SBOs), focusing on how companies are adapting to...
The power of partnership: The four players you need for a successful implementation
In July we launched the first in our series of whitepapers looking at how you can reduce the stress from your HRIS implementation programme going wrong, costing you time, money and effort, resulting in a system that your people don’t use / won’t use / can’t use. At...
From service centre to strategic engine: The future of HR Shared Services
The death of the job application: Is AI at fault?
How to gain maximum value and efficiency through payroll outsourcing
When change feels personal – navigating tough times
What does M&A get wrong about people and how can it be fixed?
HR strikes back: How can HR use AI to respond to the rise in AI generated tribunal claims?
Rewired HR in reality: Bringing the future operating model to life
AI and ESG: Busting the myths
How is AI moving workforce decisions from insight to impact?
Intelligence and insights: the core of a responsive, insight-led HR function
What strategic disruptors will define HR in 2026?
Rewired HR: Building an ecosystem for continuous change
Connected advisory that delivers HR and Payroll value
Rewire HR – The new ecosystem
What should payroll leaders know from the Reward Strategy Summit 2025?
How can organisations optimise UK pensions post-budget?
The AI shift: Redefining the future of work and payroll
Becoming skills-powered: A blueprint for future-ready organisations
SWP Conference 2025: Key insights
Beyond the UK Budget headlines: Preparing your People strategy for 2026
Unlocking HR value with AI: How Pathfinder turns ambition into action
Human skills vs AI skills
Driving HR transformation with AI agents: Insights and perspective on the Aisera and LACE Partners webinar
Preparing for SWP: Choices, challenges, and change
Our culture is what makes us who we are.
Having a good culture is beneficial for us as a business, for our clients we work with, which helps us to deliver a better service. We are committed to our sector, steeped in knowledge and expertise and collaborative – we are supportive of each other and that enables us to get the best out of everyone.
Got a question? Need some support? Contact us today and we'll be happy to help.
