Welcome to LACE Partners.
We are the leading management consultancy specialising in HR, workforce and payroll transformation.
Your project is unique. Let’s shape it together.
About us
Based in the UK, we operate globally and across industries, helping over 500 organisations tackle their most complex people challenges.
From strategy and advisory to hands-on execution, we offer expert, unbiased guidance across business and technology—free from vendor conflicts.
What sets us apart? Our collaborative approach. We work closely with clients to drive successful outcomes, reflected in our outstanding satisfaction scores.
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Our customer satisfaction score (CSAT)
Our CSAT score reflects the percentage of satisfied clients, tracked monthly and at project completion. Updated December 2025.
NEW CAMPAIGN
Rewired HR – The new ecosystem
HR must do more with less, becoming the driver of responsiveness, agility, and value.
Next events
We regularly run both online and offline events, webinars, networking opportunities and more. Find out more on our events page.
Our latest whitepapers
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
Less stress HRIS - Part three: Beyond launch
Part three of our Less stress series focuses towards optimising your HR technology system.
Less stress HRIS - Part two: Beyond basecamp
This paper explores eight essential areas for setting up your HRIS for long-term success.
Less stress HRIS - Part one: The road to the Cloud
A guide towards a successful HRIS implementation, ensuring high employee adoption and stress-free project management.
Optimal payroll starts with the foundations
Laying the foundations for an optimal Payroll function.
The efficiency paradox
Boosting productivity in the face of economic constraints.
How to build your HR operating model to support business success
Our new guide will help you assess your current setup, explore different HR models, and build your HR operating model tailored to your organisation's needs.
HR Shared Services Trends 2024 Report
Our latest HR Shared Services Trends report outlines 2024 key trends including AI, service delivery technology and function capability.
CPOs: From HR to workforce transformation
Download our free whitepaper for insights on aligning people strategy to business objectives and more.
Five steps to successful EX
Download our free whitepaper for practical advice on the power of employee experience in delivering business value.
Insights
We believe that great work comes from great insights and we have a dedicated team that sits at the helm of the business, feeding into new and innovative thinking and shaping our service offerings.
Is it finally time to invest in corporate alumni relations to support business growth?
Talent featured heavily in our ‘One Big Thing’ whitepaper and campaign we ran in late 2022 and in to Q1 2023 this year. We are speaking to organisations regularly about how to solve their talent problems, and one often overlooked solution sits within alumni relations...
HR press: what’s the word?
In this episode host Chris speaks to Kay Phelps founder of PR in HR which topics she is seeing getting the most coverage in the HR press – and which areas are not. PR in HR are a specialist PR agency working with organisations daily to get noticed and have their own...
How can HR Shared Services deliver the best employee experience in a post-pandemic hybrid working environment?
We’ve just held the latest of our regular HR Shared Services community forums and, as usual, it was an invaluable opportunity to find out the HRSS zeitgeist in the new-look post-pandemic hybrid workspace. A host of HRSS professionals joined us at the forum and...
How do you avoid making your employee value proposition a ‘tick box’ exercise?
In the fourth and final one of our 'fireside chat' videos, Chris, Tim, Alice and Chris talk all things employee value proposition (EVP). How do you avoid it just becoming another 'tick box' exercise and ensure that it is an ever-evolving, ever-improving, fundamental...
How can you remove barriers to great employee experience?
In this episode our podcast host Chris and LACE Partners co-founder and COO Cathy Acratopulo speak with Dave Page, co-founder & Chief Strategy Officer of Actual Experience. Built on 10 years of academic research, this technology analyses the way humans experience...
Why is hybrid working still something that keeps CPOs up at night?
In our third 'fireside chat video, Chris, Tim, Alice and Chris take some time to reflect on the second highest ranked 'one big thing' i.e. strategic issue that Chief People Officers (CPOs) are thinking that they would love to be able to fix if they could. Hybrid...
From service centre to strategic engine: The future of HR Shared Services
The death of the job application: Is AI at fault?
How to gain maximum value and efficiency through payroll outsourcing
When change feels personal – navigating tough times
What does M&A get wrong about people and how can it be fixed?
HR strikes back: How can HR use AI to respond to the rise in AI generated tribunal claims?
Rewired HR in reality: Bringing the future operating model to life
AI and ESG: Busting the myths
How is AI moving workforce decisions from insight to impact?
Intelligence and insights: the core of a responsive, insight-led HR function
What strategic disruptors will define HR in 2026?
Rewired HR: Building an ecosystem for continuous change
Connected advisory that delivers HR and Payroll value
Rewire HR – The new ecosystem
What should payroll leaders know from the Reward Strategy Summit 2025?
How can organisations optimise UK pensions post-budget?
The AI shift: Redefining the future of work and payroll
Becoming skills-powered: A blueprint for future-ready organisations
SWP Conference 2025: Key insights
Beyond the UK Budget headlines: Preparing your People strategy for 2026
Unlocking HR value with AI: How Pathfinder turns ambition into action
Human skills vs AI skills
Driving HR transformation with AI agents: Insights and perspective on the Aisera and LACE Partners webinar
Preparing for SWP: Choices, challenges, and change
Our culture is what makes us who we are.
Having a good culture is beneficial for us as a business, for our clients we work with, which helps us to deliver a better service. We are committed to our sector, steeped in knowledge and expertise and collaborative – we are supportive of each other and that enables us to get the best out of everyone.
Got a question? Need some support? Contact us today and we'll be happy to help.
