Challenge
A global financial services organisation faced challenges in:
- Identifying employee skills across the business
- Deploying talent effectively across teams
- Retaining critical compliance expertise
This led to underutilised capability, reduced engagement, and risk of knowledge loss.
What LACE did
- Delivered a global collaboration diagnostic (surveys, interviews, workshops)
- Engaged leadership and key stakeholders across functions
- Assessed current collaboration maturity and pain points
- Evaluated use of expertise platform technology (ProFinda)
- Defined implementation roadmap and value tracking approach
Outcome
- Clear assessment of collaboration effectiveness across the organisation
- Defined value proposition for improved collaboration
- Identified measurable benefits and success metrics
- Delivered a structured implementation plan with stakeholder alignment
