Challenge
A public health organisation needed to improve employee experience across the lifecycle, with inconsistent journeys and limited alignment between EVP and reality.
What LACE did
- Mapped employee journeys across key lifecycle stages
- Identified pain points and experience gaps
- Defined a clear people experience blueprint
- Prioritised initiatives aligned to organisational goals
Outcome
- Clear, structured approach to improving employee experience
- Better alignment between EVP and actual employee journeys
- Improved focus on high-impact experience improvements
- Strong foundation for future EX initiatives
