Our latest thinking and thought leadership
Here you can find our latest thought leadership, blogs, webinars, podcasts and videos. Use the filters below to browse our insights based on topic, or format. If you have a topic you’d like to suggest then get in contact with us today.
In the spotlight
HR Shared Services Trends 2026 Report
Our latest bi-annual survey of the HR shared services marketplace, with perspectives from CPOs, GBS and HR shared service leaders across 45 global businesses.
Business restructuring. What it takes in practice.
How to deliver change at pace and ensure it performs beyond go-live.
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
The four hats of the CPO
Listen to the audio version of the article: Our current campaign, Demystifying the HR operating model, raises the question about the role of the functional leader of HR and how it may be changing as operating models evolve. One tangible difference in recent...
How can HR improve the quality of its people data?
In the latest episode Chris is joined by LACE people analytics experts Becki Lovelady and Nancy Allen, as they discuss the importance of maintaining accurate and reliable people data in organisations. This podcast is a deeper look at the topics discussed in our people...
How can HR use outplacement to soften employee departures?
In this episode Chris is joined by LACErs Debbie Mitchell and Ffion Bennett as they speak to guest Susan Binnersley, Director at h2h Limited. The discussion revolves around the complexities of outplacement, shedding light on its significance during times of...
Navigating the workplace: Insights into Gen Z’s experience
Listen to the audio version of the article: In September 2023, LACE Partners welcomed our first early careers cohort, bringing a fresh intake of Gen Z LACErs (employees born between 1997 and 2009) into our team. As an organisation committed to nurturing talent...
What do HR Shared Services look like for 2024?
In this podcast we discuss our newly released HR Shared Services Trends 2024 report. Chris is joined by the authors of the report, Emma Leonis-Hughes and Dawn Goodall as well as guest Nadia Hutchinson, Global Director HR Services and Operation from the Cabot...
Why poor people data is everyone’s issue
With an increased focus on managing teams more effectively and using data to make strategic people decisions, having high-quality and accurate HR data has never been more important. Many organisations struggle to maintain accurate and reliable people data and...
Rethinking your HR and people experience technology selection process
At LACE, we’re often asked about the best approaches when selecting HR and people experience software. The first question is often about Feature Function Fit (FFF) frameworks as a preferred evaluation approach. Companies still feel they need to spend inordinate...
How can payroll operating models contribute to your organisation’s success?
In this episode of our HR on the Offensive podcast, Chris introduces the topic of discussion, the HR operating model, particularly focusing on the payroll aspect. He is joined by Chris Kirby, a senior manager specialising in Payroll at LACE, to delve into the...
HR Shared Services Trends 2024 Report
How can HR support women in their career evolution?
In this episode Chris and Cathy Acratopulo welcome their special guest, Dr. Lucy Ryan, an Amazon best-selling author and founding director of Mindspring Consulting. Dr. Ryan's latest book, "Revolting Women: Why Midlife Women Walk Out and What to Do About It" is the...
Mentoring in HR – how can it be used?
In this episode Chris and LACEr Debbie Mitchell are joined by two guests, Charlotte Watmore the Inclusion and Diversity Project Manager at Wates Group and Charly Young, the CEO and co-founder of both the Girls Network and the Equilibrium Gender Collective. The episode...
Cracking the code: Unlocking key HR operating model challenges
In this week’s blog, we will unpack some of the core challenges HR teams face with their HR operating models. It forms a critical part of our 'Demystifying the HR op model' campaign. Read on to help identify common challenges and root causes faced by HR leaders. We...
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