Our latest thinking and thought leadership
Here you can find our latest thought leadership, blogs, webinars, podcasts and videos. Use the filters below to browse our insights based on topic, or format. If you have a topic you’d like to suggest then get in contact with us today.
In the spotlight
HR Shared Services Trends 2026 Report
Our latest bi-annual survey of the HR shared services marketplace, with perspectives from CPOs, GBS and HR shared service leaders across 45 global businesses.
Business restructuring. What it takes in practice.
How to deliver change at pace and ensure it performs beyond go-live.
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
Introducing the LACE Partners’ Women in Tech Series: Be brave!
This article by Kathryn Evans, part of our LACE team, introduces a series profiling five female CEOs heading up tech start-ups that partner with LACE. They include Abigail Rappoport at Emoquo, Katz Kiely at Beep, Alison Sellars at Activ Payroll, Lorraine Scroope at...
I’m One in Four, and It’s OK. #TimeToTalk
I’m one in four, and it’s OK. It’s even profitable. I am a Co-Founder and Research Director of a highly successful business. I have two small children who I believe are raised well and turning out to be good little people. In previous professional incarnations, I have...
Life at LACE – LACErs’ Experience Workshop
“If you look after your staff, they’ll look after your customers, it’s that simple” - Richard Branson. And you know what, I believe this. It should be this simple but often companies, as they grow, lose the ability to stay focused on this simple principle. My mum...
New Year, New Intern: Ashley’s First Two Weeks at LACE
My first two weeks began with a party celebrating three amazing years of all things LACE. It was a fabulous venue for, as I was soon to find out, meeting my fabulous LACE colleagues. The acceptance of diversity and passion for what they do, shown by each member of the...
What businesses can learn from the psychology of Pokémon Go
In 2016, Pokémon Go took the world by storm, engaging millions of people globally. Almost overnight, streets, parks, museums and more were full of smartphone adventurers hunting down wild critters. But what is it about the app that gripped imaginations so strongly?...
PeopleTech 2017 – Be More Human
One week on and the dust has settled on our inaugural PeopleTech event. It was a great morning: full of excitement, inspiring and innovative technology, and lots of interesting conversations. The event was held at the RSA and our day began with breakfast, giving our...
Happy days: LACE commended at the 2017 National Happiness Awards!
Last Friday some of our LACE team donned their glad rags and attended the Laughology National Happiness Awards at the CIPD in Wimbledon. It was a fantastic evening: inspiring, thought-provoking and a moving celebration of one of the things we do best, being happy. We...
Match customer and employee experiences or brace for the consequences
Disengaged and demotivated employees cost organisations money. One reason for this cost is when an organisation tries to create a customer experience that isn’t a reality for employees. It’s simple, if you can’t get the experience right with your own people then it’s...
I Love You Baby…My First Two Weeks at LACE
My first two weeks can be described as nothing less than a whirlwind! From a welcome breakfast on London Bridge to meeting one of our clients in Southampton, I’ve definitely had an all round LACE experience. In my first week I found myself sitting in on the Leadership...
VR & AR: They’re real, in the workplace, and growing
It wasn’t long ago that Virtual Reality (VR) and Augmented Reality (AR) were perceived as being just for gamers. Despite these technologies revolutionising training within the fields of engineering and medicine, many of us still don’t see how VR and AR will affect us...
Unmissable insights from LACE’s inaugural survey
At LACE, we’re committed to understanding our industry, inside out. Our founders have been at the cutting edge of HR for over 25 years. But we’re not content to rely on our own experience alone. Our eyes are firmly trained on the future. That’s why we commissioned our...
HR Tech: A millennial’s experience
My second HR Tech – this time London – promised to be an interesting experience. Paris had left an underwhelming aftertaste, so I wanted to see if the conversation about my generation had evolved since then. Here’s a millennial’s tale of two cities. In a nutshell,...
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