Our latest thinking and thought leadership
Here you can find our latest thought leadership, blogs, webinars, podcasts and videos. Use the filters below to browse our insights based on topic, or format. If you have a topic you’d like to suggest then get in contact with us today.
In the spotlight
HR Shared Services Trends 2026 Report
Our latest bi-annual survey of the HR shared services marketplace, with perspectives from CPOs, GBS and HR shared service leaders across 45 global businesses.
Business restructuring. What it takes in practice.
How to deliver change at pace and ensure it performs beyond go-live.
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
Learning At Speed: Upskilling and reskilling your workforce at pace
Chris with Emma Leonis-Hughes speak to Nelson Sivalingam from HowNow and author of Learning At Speed, which you can check out here. Nelson gives a brief overview of the 3 sections covered in his book. Additionally, the book can help deconstruct and optimize learning...
Human capital process review
What is a human capital process review? The client was looking to review and optimise their current processes ahead of a period of growth which will see the current 400 employee base grow to approximately 700. To enable this, the client recognised the importance of...
Navigating the changing face of Payroll in a post pandemic world
We bring payroll professionals together on a regular basis to share ideas, best practice and insights at our discussion forums. If you’d like to join our growing community and take part in our next forum, drop Adam Morris or Chris Kirby a line. In the meantime, here...
The lost employee: Payroll’s costly problem
What is a lost employee? How does it impact payroll? The two Chris's speak to Daniel Greaves from Brown Brothers Harriman about this topic. Additionally, they share their own examples of how businesses have addressed this issue....
Reflections from the LACE Transformation Forum: October 22
Earlier in October we ran our first Transformation Directors forum, which brought together a collective of HR professionals from a variety of industries to discuss some of the most pressing questions they have across the different businesses they work in. Sian...
The power of management empowerment
When we talk about management empowerment, what do we mean? How can management empowerment effect the employee experience? Chris and Emma Leonis-Hughes chat with Yvonne Wilcock, CEO of Empowering People Group and AdviserPlus, on what businesses can do to empower their...
People Experience Forum October 2022
In this week’s blog we reflect on the takeaways from our recent PX Forum meet up. As many of you know, we are building our community of employee experience enthusiasts who meet regularly to network, share ideas and discuss hot topics in the industry. If you would like...
What is keeping CPO/CHROs up at night? HR’s ‘one big thing’
What is the single most pressing concerns on CPO/CHROs right now? What is the 'one big thing' they would like to fix in the next 12 - 18 months? Getting their employee value proposition right? The impact of flexible/hybrid working? Attracting and retaining talent?...
HR’s ‘One Big Thing’
What’s keeping CPOs up at night? What are the biggest challenges faced by HR leaders in the next 12 to 24 months? In 2022 LACE Partners asked 30 CPOs from a wide variety of industries and company sizes, to provide the answer to a simple question on “what their ‘one...
How closely are customer experience and employee experience related?
How can you accurately measure the correlation between employee experience and customer experience? How can you avoid survey fatigue? Chris and Emma are joined by Kevin Campbell from Qualtrics to talk about his perspective on the topic....
HR Shared Service trends in 60 seconds!
In our latest 60 second video Chris and Emma talk about some of the key takeaways from the latest LACE Partners research, launched in July 2022, looking at some of the key trends that senior HR Shared Services professionals told us were top of their agenda right now....
Hybrid working and productivity – measuring outputs not inputs
This blog follows our One Big Thing research where we conducted interview with over 30 CPOs from different sectors and company sizes, to find out what the ‘one big thing’ was that was their big pressing concerns in the coming 12 – 18 months. One of the main challenges...
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