Struggling to get the most out of your HR tech investment? You’re not alone. In the latest episode of HR on the Offensive, host Chris Howard, plus fellow LACErs Ffion Bennett, and Louise Brown delve into “Less Stress Part Three,” a continuation of our Less stress series, which aims to guide businesses through their HRIS implementation journey. This third instalment tackles a commonly overlooked but crucial phase: post-implementation optimisation.
Part one: The road to the cloud explored building a value case for investing in HR systems and making key design decisions. While Part two: Beyond basecamp centred around how to make a successful HRIS implementation. Now, the focus shifts to unlocking true ROI. Many organisations celebrate go-live, only to find a year later that the expected value hasn’t materialised. Why? Because optimisation is mistakenly treated as a passive follow-up, not a strategic priority.
The podcast explores the seven essential steps that ensure a tech investment translates into real organisational value. These include:
- Benefits realisation – After go-live, organisations often skip revisiting their value case, leading to lost benefits and missed expectations.
- Operating model – Successful transformation relies on aligning your operating model with the technology.
- Process optimisation – Technology doesn’t improve operations on its own, processes need regular review and input.
- Adoption – Adoption lasts when the system fits into HR routines and communication stays focused.
- Data and AI – Without clean, accurate data, neither the system nor AI capabilities will perform effectively.
- Vendor partnership – Maintaining good vendor relationships ensures tech continues to meet business needs.
- Roadmap evolution and renewal planning – As businesses evolve, regularly review HR tech to ensure it meets changing goals.
Optimisation doesn’t happen by accident. By treating it with the same rigour as implementation—complete with dedicated resources and budget—prevents stagnation and ensures the system keeps pace with business growth. Whether you’re post-go-live or planning your next tech move, listen now to learn how you can get the most out of your HRIS. Download our whitepaper for a more in-depth exploration.
