Trusted advisors to HR and business leaders navigating complex workforce challenges.
Your project is unique. Let’s shape it together.
About us
Based in the UK, we operate globally and across industries, helping over 500 organisations tackle their most complex people challenges.
From strategy and advisory to hands-on execution, we offer expert, unbiased guidance across business and technology—free from vendor conflicts.
What sets us apart? Our collaborative approach. We work closely with clients to drive successful outcomes, reflected in our outstanding satisfaction scores.
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Our customer satisfaction score (CSAT)
Our CSAT score reflects the percentage of satisfied clients, tracked monthly and at project completion. Updated December 2025.
NEW CAMPAIGN
Rewired HR – The new ecosystem
HR must do more with less, becoming the driver of responsiveness, agility, and value.
Next events
We regularly run both online and offline events, webinars, networking opportunities and more. Find out more on our events page.
Our latest whitepapers
HR Shared Services Trends 2026 Report
Our latest bi-annual survey of the HR shared services marketplace, with perspectives from CPOs, GBS and HR shared service leaders across 45 global businesses.
Business restructuring
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
Less stress HRIS - Part three: Beyond launch
Part three of our Less stress series focuses towards optimising your HR technology system.
Less stress HRIS - Part two: Beyond basecamp
This paper explores eight essential areas for setting up your HRIS for long-term success.
Less stress HRIS - Part one: The road to the Cloud
A guide towards a successful HRIS implementation, ensuring high employee adoption and stress-free project management.
Optimal payroll starts with the foundations
Laying the foundations for an optimal Payroll function.
The efficiency paradox
Boosting productivity in the face of economic constraints.
How to build your HR operating model to support business success
Our new guide will help you assess your current setup, explore different HR models, and build your HR operating model tailored to your organisation's needs.
Insights
We believe that great work comes from great insights and we have a dedicated team that sits at the helm of the business, feeding into new and innovative thinking and shaping our service offerings.
Catering for the needs of a remote and disparate workforce: easyJet
Chris Howard and Emma Leonis were recently joined by Simon Cunniffe from easyJet to discuss how they engage workers who are unconnected, remote or – by their very nature of the job they do – often difficult to reach. This was a follow-on podcast from the webinar held...
What is the myth of normality and what is HR’s role in it?
How can HR professionals help to change the 'myth of normality'? In this latest podcast we talk to Maria from our partners at The Clear Company to talk about a blog she wrote which relates to supporting LGBTQ+ professionals in the workplace. Read the blog from the...
What are the hidden costs of the digital employee experience?
In 2021 Applearn produced a report looking at the Hidden Costs of the Digital Employee Experience. Chris and Emma from LACE Partners recently sat down on a podcast with Andrew Avanessian from Applearn to discuss the key findings and ways companies can actually go...
What’s hot on an employee experience specialist’s agenda right now?
What are employee experience specialists thinking about right now? Reflecting on a community forum ran by LACE Partners and Applaud, Aaron from LACE and Katie from Applaud discuss some of the hot topics in the EX space....
Why you should treat the causes of payroll problems rather than symptoms
In this week’s blog our in-house payroll ‘doctor’ Chris Kirby tells us how a holistic approach to payroll diagnosis can boost efficiency, experience and return on investment. Read on to learn about common misconceptions on the causes of payroll problems – and how you...
How can you engage your unconnected workforce?
Chris Howard and Emma Leonis are joined by Simon Cunniffe from EasyJet to discuss how they engage workers who are unconnected, remote or - by their very nature of the job they do - often difficult to engage with. There is also a reference to the Future of HR Shared...
What is a CPO? With Kristine Pollock
From plans to impact: making SWP count
Bringing AI to change without making change less human. Part three
What is a CPO? with Stuart Price
What is a CPO? With Toby Hough
What is a CPO? with Sean Mileusnic
How can leaders manage change through uncertainty?
What is a CPO? with Michelle Wall
What is a CPO? with Jonny Friedman
Bringing AI to change without making change less human. Part two
What is a CPO? with Neil Morrison
What is a CPO? With Joe Binnion
Are your early careers hiring strategies ready for the AI era?
Who owns agentic AI?
Is your operating model future-ready? Take the ten traits test
Bringing AI to change without making change less human. Part one
Adoption drives value: Setting the foundations for success
What is a CPO? With Keniro Miller
The human shadow of automation: Navigating AI anxiety in the modern workforce
SWP Summit: Moving beyond the Bs in strategic workforce planning
My career in Reward with Jenny Craik
When transparency stops being a threat: Is 2026 the year reward gets exposed?
The end of the graduate career ladder? How AI is reshaping early-career talent
Why the workforce stalls and how a skills strategy can solve it
Our culture is what makes us who we are.
Having a good culture is beneficial for us as a business, for our clients we work with, which helps us to deliver a better service. We are committed to our sector, steeped in knowledge and expertise and collaborative – we are supportive of each other and that enables us to get the best out of everyone.
Got a question? Need some support? Contact us today and we'll be happy to help.
