Trusted advisors to HR and business leaders navigating complex workforce challenges.
Your project is unique. Let’s shape it together.
About us
Based in the UK, we operate globally and across industries, helping over 500 organisations tackle their most complex people challenges.
From strategy and advisory to hands-on execution, we offer expert, unbiased guidance across business and technology—free from vendor conflicts.
What sets us apart? Our collaborative approach. We work closely with clients to drive successful outcomes, reflected in our outstanding satisfaction scores.
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Our customer satisfaction score (CSAT)
Our CSAT score reflects the percentage of satisfied clients, tracked monthly and at project completion. Updated December 2025.
NEW CAMPAIGN
Rewired HR – The new ecosystem
HR must do more with less, becoming the driver of responsiveness, agility, and value.
Next events
We regularly run both online and offline events, webinars, networking opportunities and more. Find out more on our events page.
Our latest whitepapers
HR Shared Services Trends 2026 Report
Our latest bi-annual survey of the HR shared services marketplace, with perspectives from CPOs, GBS and HR shared service leaders across 45 global businesses.
Business restructuring
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
Less stress HRIS - Part three: Beyond launch
Part three of our Less stress series focuses towards optimising your HR technology system.
Less stress HRIS - Part two: Beyond basecamp
This paper explores eight essential areas for setting up your HRIS for long-term success.
Less stress HRIS - Part one: The road to the Cloud
A guide towards a successful HRIS implementation, ensuring high employee adoption and stress-free project management.
Optimal payroll starts with the foundations
Laying the foundations for an optimal Payroll function.
The efficiency paradox
Boosting productivity in the face of economic constraints.
How to build your HR operating model to support business success
Our new guide will help you assess your current setup, explore different HR models, and build your HR operating model tailored to your organisation's needs.
Insights
We believe that great work comes from great insights and we have a dedicated team that sits at the helm of the business, feeding into new and innovative thinking and shaping our service offerings.
The Future of HR Shared Services – Hello Business Advisor
This is the third in the 'Future of HR Shared Services' webinar series, based on our white paper launched in November 2020. In this webinar Emma from LACE Partners is joined by Val Dale from Aggreko and Jayne Traill from Syngenta to talk about how they manage a global...
Should more businesses be embracing digital employee experience?
This week we spoke to Duncan Casemore, one of the co-founders at Applaud, a digital experience layer that is designed to simplify digital HR. Applaud have recently released a digital EX trends report so we wanted to find out what they learnt and discuss how and why...
Tackling the issues of workplace bullying
In one of our recent podcasts we spoke to Nicki Eyre, who runs Conduct Change and is passionate about eradicating the issue of workplace bullying. In the below summary we look at some of the key considerations businesses should be looking at when trying to understand...
Do you need to reinvent your HR function?
Charlie Knox from SD Worx speaks to Chris Howard from LACE Partners about the recent white paper SD Worx have launched - Reinventing HR - as well as some of the interesting challenges that teams face when looking at their payroll function. https://youtu.be/Af_JaLgbaVE...
Do you really need an app for that?
Today’s blog is a summary from our podcast released last week featuring a conversation with Future Workshops’ CEO Matt Brooke-Smith, who spoke to our team about the shifting landscape of mobile app development, how it is no longer the preserve of the IT department and...
Is ‘upskilling’ the new ‘hiring’?
In a recent HR on the Offensive Podcast Chris and Max from spoke to Andrew Holmes from Skillsoft about the changes that the online learning platform had seen in 2020 moving in to 2021. Earlier this year they produced a report which focused on 2021 predictions for...
What is a CPO? With Kristine Pollock
From plans to impact: making SWP count
Bringing AI to change without making change less human. Part three
What is a CPO? with Stuart Price
What is a CPO? With Toby Hough
What is a CPO? with Sean Mileusnic
How can leaders manage change through uncertainty?
What is a CPO? with Michelle Wall
What is a CPO? with Jonny Friedman
Bringing AI to change without making change less human. Part two
What is a CPO? with Neil Morrison
What is a CPO? With Joe Binnion
Are your early careers hiring strategies ready for the AI era?
Who owns agentic AI?
Is your operating model future-ready? Take the ten traits test
Bringing AI to change without making change less human. Part one
Adoption drives value: Setting the foundations for success
What is a CPO? With Keniro Miller
The human shadow of automation: Navigating AI anxiety in the modern workforce
SWP Summit: Moving beyond the Bs in strategic workforce planning
My career in Reward with Jenny Craik
When transparency stops being a threat: Is 2026 the year reward gets exposed?
The end of the graduate career ladder? How AI is reshaping early-career talent
Why the workforce stalls and how a skills strategy can solve it
Our culture is what makes us who we are.
Having a good culture is beneficial for us as a business, for our clients we work with, which helps us to deliver a better service. We are committed to our sector, steeped in knowledge and expertise and collaborative – we are supportive of each other and that enables us to get the best out of everyone.
Got a question? Need some support? Contact us today and we'll be happy to help.
