Trusted advisors to CPOs and HR Leaders navigating complex workforce challenges.
Your project is unique. Let’s shape it together.
— ABOUT US
Expert guidance, no vendor conflicts
Based in the UK, we operate globally and across industries, helping over 500 organisations tackle their most complex people challenges.
From strategy and advisory to hands-on execution, we offer expert, unbiased guidance across business and technology, free from vendor conflicts.
What sets us apart? Our collaborative approach. We work closely with clients to drive successful outcomes, reflected in our outstanding satisfaction scores.
90%
average customer satisfaction score. LACE survey 2026.
— RECOGNITION
Recognised by the industry we work in
Simon Puryer
Shortlisted for CIPP Leadership Award
and Reward Strategy Partner 75
2026
Ellen Leonard
Reward Strategy 30 under 30
2026
Emma Leonis-Hughes
HR Most influential | Practitioners (HR Magazine)
2026
— trusted by
500+ organisations, one partner for change
— NEW CAMPAIGN
Rewired HR – The new ecosystem
HR must do more with less, becoming the driver of responsiveness, agility, and value.
— RESOURCES
New research
HR Shared Services Trends 2026 Report
Our latest bi-annual survey of the HR shared services marketplace, with perspectives from CPOs, GBS and HR shared service leaders across 45 global businesses.
Business restructuring. What it takes in practice.
Becoming skills-powered: A blueprint for future-ready organisations
How to build a skills-based organisation that drives agility, performance and talent mobility.
— INSIGHTS
Latest thinking
HR’s ‘One Big Thing’
What’s keeping CPOs up at night? What are the biggest challenges faced by HR leaders in the next 12 to 24 months? In 2022 LACE Partners asked 30 CPOs from a wide variety of industries and company sizes, to provide the answer to a simple question on “what their ‘one...
How closely are customer experience and employee experience related?
How can you accurately measure the correlation between employee experience and customer experience? How can you avoid survey fatigue? Chris and Emma are joined by Kevin Campbell from Qualtrics to talk about his perspective on the topic....
HR Shared Service trends in 60 seconds!
In our latest 60 second video Chris and Emma talk about some of the key takeaways from the latest LACE Partners research, launched in July 2022, looking at some of the key trends that senior HR Shared Services professionals told us were top of their agenda right now....
What is a CPO? With Andy Doyle
HR Analytics Summit 2026: 3 learnings for people analytics teams
What is a CPO? With David Jessop
What is a CPO? With Kristine Pollock
From plans to impact: making SWP count
Bringing AI to change without making change less human. Part three
What is a CPO? with Stuart Price
What is a CPO? With Toby Hough
What is a CPO? with Sean Mileusnic
How can leaders manage change through uncertainty?
What is a CPO? with Michelle Wall
What is a CPO? with Jonny Friedman
Bringing AI to change without making change less human. Part two
What is a CPO? with Neil Morrison
What is a CPO? With Joe Binnion
Are your early careers hiring strategies ready for the AI era?
Who owns agentic AI?
Is your operating model future-ready? Take the ten traits test
Bringing AI to change without making change less human. Part one
Adoption drives value: Setting the foundations for success
What is a CPO? With Keniro Miller
The human shadow of automation: Navigating AI anxiety in the modern workforce
SWP Summit: Moving beyond the Bs in strategic workforce planning
My career in Reward with Jenny Craik
Our culture, in motion.
Having a good culture is beneficial for us as a business, for our clients we work with, which helps us to deliver a better service. We are committed to our sector, steeped in knowledge and expertise and collaborative – we are supportive of each other and that enables us to get the best out of everyone.
Let’s talk about change
Tell us where you’re headed – we’ll help you get there.
