Trusted advisors to HR and business leaders navigating complex workforce challenges.
Your project is unique. Let’s shape it together.
About us
Based in the UK, we operate globally and across industries, helping over 500 organisations tackle their most complex people challenges.
From strategy and advisory to hands-on execution, we offer expert, unbiased guidance across business and technology—free from vendor conflicts.
What sets us apart? Our collaborative approach. We work closely with clients to drive successful outcomes, reflected in our outstanding satisfaction scores.
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Our customer satisfaction score (CSAT)
Our CSAT score reflects the percentage of satisfied clients, tracked monthly and at project completion. Updated December 2025.
NEW CAMPAIGN
Rewired HR – The new ecosystem
HR must do more with less, becoming the driver of responsiveness, agility, and value.
Next events
We regularly run both online and offline events, webinars, networking opportunities and more. Find out more on our events page.
Our latest whitepapers
Becoming skills-powered
How to build a skills-based organisation that drives agility, performance and talent mobility.
From implementer to influencer
Discover how HR is evolving from a reactive support function to a strategic influencer in business transformation.
Less stress HRIS - Part three: Beyond launch
Part three of our Less stress series focuses towards optimising your HR technology system.
Less stress HRIS - Part two: Beyond basecamp
This paper explores eight essential areas for setting up your HRIS for long-term success.
Less stress HRIS - Part one: The road to the Cloud
A guide towards a successful HRIS implementation, ensuring high employee adoption and stress-free project management.
Optimal payroll starts with the foundations
Laying the foundations for an optimal Payroll function.
The efficiency paradox
Boosting productivity in the face of economic constraints.
How to build your HR operating model to support business success
Our new guide will help you assess your current setup, explore different HR models, and build your HR operating model tailored to your organisation's needs.
HR Shared Services Trends 2024 Report
Our latest HR Shared Services Trends report outlines 2024 key trends including AI, service delivery technology and function capability.
CPOs: From HR to workforce transformation
Download our free whitepaper for insights on aligning people strategy to business objectives and more.
Five steps to successful EX
Download our free whitepaper for practical advice on the power of employee experience in delivering business value.
Insights
We believe that great work comes from great insights and we have a dedicated team that sits at the helm of the business, feeding into new and innovative thinking and shaping our service offerings.
What impact will AI have on HR in 2024?
What implications could AI have for the HR functions? Chris speaks to LACErs Tim Ringo and Charlie Frost as they delve into the world of AI adoption and its impact on the future of work. Charlie is our AI lead here at LACE so direct any AI questions his way! In this...
How should you use data to tell your EX revolution story?
In our latest EX revolution campaign video, Chris from LACE is joined by Toby Culshaw, Global Head of Talent Intelligence: Worldwide Amazon Stores, to talk about why it's not just important to be able to interpret and understand people data, but to be able to build...
How can you use data and insights to optimise your employee experience?
In this episode of the HR on the Offensive podcast, Chris and Cathy Acratopulo introduce the co-founders of Engage Andy Brown and Sarah Jordan to discuss the evolution from descriptive engagement data to a more strategic, outcome-driven approach in order to optimise...
LACE Partners and ENGAGE develop strategic partnership to use data to fuel great employee experiences and drive business results
LACE Partners and ENGAGE are forging a powerful partnership to elevate employee experience and engagement for their clients. Together, they aim to address EX challenges arising in the post pandemic era, such us: How can you ensure people engagement in a hybrid world?...
Creating a holistic employee experience through talent transformation
In this podcast, Kevin Green, Chief People Officer of First Bus, shares how he is trying to achieve a holistic employee experience and some of the lessons learnt. First Bus is the second-largest bus company in the UK, with approximately 13,500 employees and is...
The impact of tokenism and the role HR plays in driving true diversity and inclusion
Bosede from LACE spoke passionately on the HR on the Offensive podcast about tokenism, alongside our friends at The Clear Company. We covered a wide range of topics discussing the impact it can have and given how insightful the conversation was, we thought we’d share...
What is a CPO? With Joe Binnion
Are your early careers hiring strategies ready for the AI era?
Who owns agentic AI?
Is your operating model future-ready? Take the ten traits test
Bringing AI to change without making change less human. Part one
Adoption drives value: Setting the foundations for success
What is a CPO? With Keniro Miller
The human shadow of automation: Navigating AI anxiety in the modern workforce
SWP Summit: Moving beyond the Bs in strategic workforce planning
My career in Reward with Jenny Craik
When transparency stops being a threat: Is 2026 the year reward gets exposed?
The end of the graduate career ladder? How AI is reshaping early-career talent
Why the workforce stalls and how a skills strategy can solve it
Starting your AI in Payroll journey: How to get the data foundations right
The AI + Human Network: The real shift in HR has already started
How can smart incentive design drive performance?
How can CPOs build greater influence in the C-suite?
Early careers in the future of work: an analyst’s perspective
Get ahead of SSP reforms – a practical guide for UK employers
SWP Summit 2026 – all you need to know ahead of the conference
From service centre to strategic engine: The future of HR Shared Services
The death of the job application: Is AI at fault?
How to gain maximum value and efficiency through payroll outsourcing
When change feels personal – navigating tough times
Our culture is what makes us who we are.
Having a good culture is beneficial for us as a business, for our clients we work with, which helps us to deliver a better service. We are committed to our sector, steeped in knowledge and expertise and collaborative – we are supportive of each other and that enables us to get the best out of everyone.
Got a question? Need some support? Contact us today and we'll be happy to help.
